About MyPetGifts.com
The basis of any family is love, and there is none greater than the love given to us by our pets. At MyPetGifts.com, we believe in giving back to the pets that make our lives so special.MyPetGifts.com offers unique gifts and treats for pets and pet lovers. From a sunny day at the beach, to a rainy day at home, MyPetGifts.com will provide you and your pet with hours of time together.
Tender Loving Care
All gift baskets from MyPetGifts.com are hand made and shrink wrapped to ensure all the tasty goodies remain fresh. For an additional fee, MyPetGifts.com will wrap your gift to perfection with decorative cellophane wrapping and a bow.Please note: If individual basket items are out of stock or on back order, mypetgifts.com will replace some items in the basket with items of equal or greater value.
info@mypetgifts.com
What if I'm not completely satisfied with a product?
If you receive a product that you are not satisfied with, you have 14 days to return the product upon receiving your order. Shipping cannot be refunded for this type of return. However, if you would like to exchange an item, please place your new order to receive your replacement items quickly. Your return will be credited within five business days after receipt of the product.
How do I return a product?
You are welcome to return most unused and unopened merchandise within 14 days for a full refund. We will also refund your shipping cost if the return is a result of our error or a manufacturers defect. You will receive:
Please provide the information below on a clearly printed page along with your return. It is your responsibility to wrap the merchandise securely. Please use appropriate padding on fragile items and keep all pieces together. For your protection, we recommend UPS or Insured Parcel Post for shipment:
Where do I send my returns?
Return the item to the following address:
You may return the product by any means you wish; however, we suggest First Class Parcel Post, UPS, FedEx or AirBorne Express because they provide ways of tracking the package to ensure delivery. After we have received the returned product, please allow 5 business days for a credit to be issued to your credit card. If you have any questions regarding returning an order, please contact Customer Service via e-mail at info@mypetgifts.com.
I have returned my order, now I need a new one. We ask that all customers return to our website to place a new order for additional items. No written or typed requests sent along with returns will be fulfilled unless a new order is placed on our website. All orders need to be placed on our website so they can be processed and tracked without error on our behalf.
Return Policy
What if I'm not completely satisfied with a product?
If you receive a product that you are not satisfied with, you have 14 days to return the product upon receiving your order. Shipping cannot be refunded for this type of return. However, if you would like to exchange an item, please place your new order to receive your replacement items quickly. Your return will be credited within five business days after receipt of the product.
How do I return a product?
You are welcome to return most unused and unopened merchandise within 14 days for a full refund. We will also refund your shipping cost if the return is a result of our error or a manufacturers defect. You will receive:
- An exchange/replacement on item(s) damaged in shipment or with manufacturers defects.
- No refund can be issued on damaged merchandise returned due to improper use of the product by the consumer.
Please provide the information below on a clearly printed page along with your return. It is your responsibility to wrap the merchandise securely. Please use appropriate padding on fragile items and keep all pieces together. For your protection, we recommend UPS or Insured Parcel Post for shipment:
- 4-Digit order number (yhst-93818284213489-XXXX)
- Your full name (First and last)
- Bill-to address
- Ship-to address
- Telephone number
- Contact e-mail address
- Product(s) being returned
- Reason for return
- Shipping costs are NOT refundable unless there is a manufacturer's defect or an error on our behalf.
Where do I send my returns?
Return the item to the following address:
You may return the product by any means you wish; however, we suggest First Class Parcel Post, UPS, FedEx or AirBorne Express because they provide ways of tracking the package to ensure delivery. After we have received the returned product, please allow 5 business days for a credit to be issued to your credit card. If you have any questions regarding returning an order, please contact Customer Service via e-mail at info@mypetgifts.com.
I have returned my order, now I need a new one. We ask that all customers return to our website to place a new order for additional items. No written or typed requests sent along with returns will be fulfilled unless a new order is placed on our website. All orders need to be placed on our website so they can be processed and tracked without error on our behalf.
Depending on availability, basket contents are subject to change without notice.
